
Graduates of our conveniently scheduled 9-module course not only receive their Masters Certificate in Business Analysis, but our business analysis course education framework is founded upon The International Institute of Business Analysis’s (IIBA®) Business Analysis Body of Knowledge (BABOK®).

Project Managers deal with conflict on an ongoing basis, and the key to survival is knowing how to deal with it. At times, this will be fairly easy, but on many occasions the resolution of the conflict will be challenging. Some conflicts stem from forces and events that are internal to the project, while others derive from external events and forces. Whenever there are two or more of just about anything and people are involved, there is the potential for conflict. This is because each team member will have their desire and goals. When one goal doesn’t coincide with the other member’s goal, conflict arises.
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